What is ClozeSure?

ClozeSure can give you total confidence that your property will be sold—in time, and for the agreed price.

From the moment you exchange contracts with your buyer and receive their 10% deposit, your property is as good as sold.

ClozeSure secures your sale by granting you the option to trigger our guarantee to immediately purchase your property for 90% of the agreed sale price should your buyer fail to complete and forfeit their deposit to you.

At ClozeSure, we take pride in our financial stability, ensuring we can honour our commitments to our customers. With a solid foundation built on prudent financial management, and backed by reputable partners, we have the resources to fulfill our obligations under the ClozeSure Guarantee Option Agreement. Our dedicated team of professionals work tirelessly to ensure that our customers receive the highest level of service and support. You can have confidence in our ability to stand by our commitments and provide you with the peace of mind you deserve when entering into an agreement with us.

Our Terms and Conditions can be found here.

When do I need ClozeSure?

You can make sure you’re eligible for ClozeSure in advance and then, for a small fee (payable on completion of your property sale), activate it when you exchange contracts of sale and receive a 10% deposit from your buyer.

From this point, your property sale is now certain—either when your buyer completes, or when we complete the purchase in their place.

Is ClozeSure right for me and my property?

ClozeSure is available to residential property sellers whose buyers are private individuals, and where a minimum deposit of 10% of the agreed sale price of their property has been paid.

Our guaranteed offer is only available:

  1. Where both buyer and seller are using the services of a registered conveyancer / licensed solicitor.
  2. Where the seller is using the services of an Estate Agent or Auctioneer.
  3. Where the period between exchange and completion of contracts does not exceed 90 days.
  4. Where there is no pre-existing personal, familial, or business relationship between the buyer and seller.
  5. Where the sale is unconditional.

For further details please refer to our Terms and Conditions.

How do I trigger ClozeSure?

If your Buyer fails to complete on the agreed Completion Date you can either: 1) grant your buyer an extension; or 2) serve your buyer with a valid Notice to Complete, with which they must comply within 10 working days.  Either way you must inform us immediately.

If you serve a Notice to Complete you now have the following three options:

  1. Request an extension (max two weeks) to the period of the ClozeSure guarantee, or;
  2. Trigger ClozeSure so we can commence our due dilligence process. If your buyer is then unable to complete their purchase of your property by the end of the 10th working day Notice period, they forfeit their 10% deposit in your favour, and your property sale contract is terminated. ClozeSure then steps in to purchase your property for the remaining 90% sum, or;
  3. Choose not to trigger ClozeSure and keep or remarket your property.

ClozeSure is designed to offer complete peace of mind to property sellers by making your sale, and its timing, certain from the moment of exchange of contracts and receipt of deposit.

Is ClozeSure fast?

ClozeSure is very simple to set up. We’ve designed our system to be fast, efficient, and helpful, with an aim of completing our purchase of your property immediately after—on the same day—as your defaulting buyer fails to complete.

To make sure we meet this goal, we need to work closely with you and your conveyancer.

By working closely together, we can make sure that your onward purchase—if you are planning one—completes successfully and secures the property chain.

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